Payment of your invoice was unsuccessful

[heich]

I just received this email telling me 

Subjectate:From:To:

Payment of your invoice was unsuccessful !

Fri, 19 Mar 2021 08:20:03 +1100

TPG <noreply02@telstra.com.au>

Dear TPG Customer,

We are having trouble authorizing your credit card.
To ensure that the service will not be interrupted, you need to update your payment details.

To quickly resolve this click:, then you will be prompted to update your details.

Thank you for choosing TPG

Regards,
TPG Team

I have deleted the email but i need to know if it's genuine or not.

Regards

[david64 · Accepted solution]

Hi @heich . I got one today. I'm going to ignore it. Looks like phishing. TPG wouldn't use Telstra to send emails. The link takes you to someplace in UK.

And is today the day of the month that TPG normally bills you?

[JeanChowLee]

Please deduct my payment.

[JeanChowLee]

My email is jxxxxxxxxxx@msn.com.

[Ahra_G]

Hi @JeanChowLee, 

You may to settle your payment by following these articles: 

• Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online
• Using TPG My Account & Online Account Info

We have modified your post as it contains your email address. 

If you still require further assistance, please send your Customer ID or username via private message so we can assist you accordingly.

To send a PM, please refer to this link: How do I private message (PM) in the community 

Regards,

Ahra_G