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Payment of your invoice was unsuccessful

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heich
Level 3

I just received this email telling me 

 

SubjectSmiley Very Happyate:From:To:

Payment of your invoice was unsuccessful !
Fri, 19 Mar 2021 08:20:03 +1100
TPG <noreply02@telstra.com.au>
 
 



 

Dear TPG Customer,

We are having trouble authorizing your credit card.
To ensure that the service will not be interrupted, you need to update your payment details.

To quickly resolve this click:, then you will be prompted to update your details.

Thank you for choosing TPG

Regards,
TPG Team

 

I have deleted the email but i need to know if it's genuine or not.

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
david64
Level 11

Hi @heich . I got one today. I'm going to ignore it. Looks like phishing. TPG wouldn't use Telstra to send emails. The link takes you to someplace in UK.

And is today the day of the month that TPG normally bills you?

View solution in original post

4 REPLIES 4
david64
Level 11

Hi @heich . I got one today. I'm going to ignore it. Looks like phishing. TPG wouldn't use Telstra to send emails. The link takes you to someplace in UK.

And is today the day of the month that TPG normally bills you?

View solution in original post

JeanChowLee
Level 2
Please deduct my payment.
JeanChowLee
Level 2

My email is jxxxxxxxxxx@msn.com.

Ahra_G
Moderator

Hi @JeanChowLee

 

You may to settle your payment by following these articles: 

We have modified your post as it contains your email address. 

 

If you still require further assistance, please send your Customer ID or username via private message so we can assist you accordingly.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

 

Regards,

Ahra_G