Please cancel my NBN account

[eldubya]

Hi, 

I would like to cancel my NBN internet connection, effective as of the 12th November 2019. I am moving to country NSW and the only available option for internet is satellite, which TPG doesn't offer.

We are moving on the 18th October 2019.

Thank You

Pat

[BasilDV]

Hi @eldubya 

We regret to hear that you've decided to discontinue your service with us.

We've edited your post as it contains your TPG username. Please avoid posting any of your account information on a public thread as this may compromise your security.

We'll arrange a call from our Accounts team to discuss the process further. Please send me a PM with your preferred time and best number to be contacted.

How to send a PM? Click here.

Regards,

BasilDV

[eldubya]

BasilDV,

I have sent you a PM with my contact details. 

[Ahra_G]

Thanks for passing on the details, @eldubya! 

A call back has been organised on requested date, 16 October 2019 between 10AM-11AM QLD time. 

Should you still require further assistance, feel free to reach out to us again here. 

Cheers!