Regular dropouts

mikemil
Level 2

Hello,

 

I have been having regular dropouts lately. Typically in the evening ranging from about 1-20 minutes.

I am using ethernet, so it is not a wifi issue, and my neighbour a couple of doors away (same unit complex) is having the same issues and it always occurs at the same time so I believe it to be a wider issue.

 

Can someone please look into this for us?

1 REPLY 1
BasilDV
Moderator

Hi @mikemil 

 

We'd like to run some tests on the line and see what we can do to resolve this.

 

Kindly send us a private message with your account details.

 

BasilDV