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Sagemcom 5G Home Broadband Disconnected

markglibres
Level 2

don't bother with them mate.. just switch to Voda or Tesla 5G and everything will be a real "plug-n-play"

Nieco
Level 2

We are experiencing the same thing. They provide no solution and just recommends that you cancel after hooking you up with the free trial and giving you the modem. They didnt even send me  a new modem or offer such things lol. They just try to get rid of you if you complain a few times 

Connection dropping a few seconds every few hours. Definitely not recommended if you are working from home. 

Ahra_G
Moderator

Hi @Nieco, we'd like to look into this further. Send us a private message and we'll go from there. 

Nieco
Level 2

We sent a private message but never got a reply. Really shows they dont care about 5g

Ahra_G
Moderator

Hi @Nieco, kindly check your inbox as we have been replying to your PMs. We'll wait for your response. Thanks!