Slow download speed

Level 2
Over the last month or so the download speed has averaged around 1-3 Mbps, I've tried rebooting my modem, restoring it to factory settings and firmware update. Any other ideas or tests that I can try?

@Emjaaaay your speed is indeed low. I think the issue is within the physical side of the network like the cables outside, equipment, etc.


Just out of curiousity, do you have a landline that you can plug in on the phone socket to test if there is dial tone or if you can make and receive calls?


On most circumstances I would recommend the contents of this article


I think your issue is related to a phone problem, please remember that any issue on the phone service will definitely affect the internet.


Kind regards,

Joseph D