Slow internet speeds after upgrading to 100NBN

[simont32]

Hi,

Occasionally every 2-3 days my internet becomes unuseable, internet speeds drop down to <1mbps and have to often restart my router to fix it. It started every since I upgraded to NBN100 plan a few weeks ago.

Can I get a tech to look at my internet connection 

Regards,

[BasilDV]

Hi @simont32

Welcome to the Community!

We were able to locate your account and was not able to detect any fault within the network.

We'd like to arrange a call from our Tech team to perform further troubleshooting with your service.

May we know what time it usually occurs?

Please send me a PM with your preferred time and best number to be contacted.

BasilDV