Occasionally every 2-3 days my internet becomes unuseable, internet speeds drop down to <1mbps and have to often restart my router to fix it. It started every since I upgraded to NBN100 plan a few weeks ago.
Can I get a tech to look at my internet connection
Welcome to the Community!
We were able to locate your account and was not able to detect any fault within the network.
We'd like to arrange a call from our Tech team to perform further troubleshooting with your service.
May we know what time it usually occurs?
Please send me a PM with your preferred time and best number to be contacted.