I have recently posted a question asking on ways I could get a better connection but I am starting to believe there is no way for me to get a better connection without help from the community or maybe it's just the internet provider that is messing up somewhere. I have tried everything I could think of but I haven't tried moving the modem/router I believe that might be a little bit of the problem but I don't see why it should have a big impact on my connection. currently, I am receiving 1 bar of wifi and it is terrible I have done multiple speed tests close and from my usual workspace and there are some changes but I can't be next to my modem/router all the time.
We have likewise replied to your post located here:
We'll be waiting for your account details via private message so we can pull up your account and check the status of the connection.
Just basing on your screenshots.
Issue seems to be with the Wi-fi signal.
Both picture have weak Wi-Fi signal and weak Wi-Fi signal will result to slow internet speed.
In your case you may want to consider getting a wireless extender