Slow upload speed

joshquinn21
Level 2

Hi, I recently upgraded to nbn50. While my download speed certainly increased (still not the best even when using ethernet cable), my upload speed is still horrible. Hoping there is a fix for this, thanks. tpg screenshot.PNG

2 REPLIES 2
BasilDV
Moderator

Hi @joshquinn21

 

Welcome to the Community!

 

We were able to locate the account and it shows that the modem/router is getting a good connection speed from the NBN server.

The downstream is 59 Mbps and Upstream is 22 Mbps.

 

You may check it with the help of this article: How to check the connection speed on your NBN FTTN/FTTB service

 

We've also created an article that may help you troubleshoot the slow speed issue.

Let us know how it goes.

 

BasilDV

Shane
Moderator

Just checking should you require further assistance, if so please update this thread.
 

Cheers!

 

Hi, I recently upgraded to nbn50. While my download speed certainly increased (still not the best even when using ethernet cable), my upload speed is still horrible. Hoping there is a fix for this, thanks. tpg screenshot.PNG