Hi @Tonyharris ,
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community
Thank you for the update @Tonyharris
We'd like to arrange a call from our Tech team to check on this further.
Please send me a PM with your preferred time and best number to be contacted today.