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Static IP Address on ADSL2+

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jelly
Level 2

Hello, 

 

I have recently signed up for ADSL2+ Home bundle plans. I am wondering where can i locate my Static IP address? Is this under My Account >  DNS Servers > then the primary and secondary ip address shown?  

 

I am expecting I should have a Static IP Address included, as per the contract/advertisement it has stated the below; 

IP Address:
All TPG ADSL2+ Home Bundle plans come with Static IP address.

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Accepted Solutions
david64
Level 15

In ADSL settings, above DNS addresses, is "WAN IP Address" (your static address).

This address is also seen in your router status page.

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4 REPLIES 4
BasilDV
Moderator

Hi @jelly 

 

Welcome to the Community!

 

The information that you seek is available in your online 'My Account'.

Here's an article that will guide you on how to access your account.

TPG My Account - Checking your calls and usage online

 

BasilDV

jelly
Level 2

Hello, 

 

I went through that link, nowhere does it tells me "where/what is static ip address".

 

So i just wanted to confirm, can this be found in my account > ADSL Settings > DNS - primary and secondary? 

david64
Level 15

In ADSL settings, above DNS addresses, is "WAN IP Address" (your static address).

This address is also seen in your router status page.

jelly
Level 2

@david64 Thanks david! 

 

Just needed that answer Smiley Happy.