Supposed to be on NBN100 but speed stuck at 50

[aeffendi]

Hi,

I am temporarily supposed to be on NBN100 while waiting for my FTTP install for the superspeed account. Recently upgraded from 5G100. I called TPG to let them know that they are throttling my account to the wrong speed but I have already paid a month in advance. How long does it take the tech team to make a switch from 50 to 100 ???

THanks

[adib_rahmang]

Hey @aeffendi,

I'll check out what's going on with your speeds. Drop me a private message so i can grab some more details from you.