Before performing any troubleshooting, have you tried to check if the service is affected by an outage?
If not, please check it here:
If your service is not affected by an outage, please shoot me a PM with your TPG username or customer ID number.
I cant even reply to your private message @BasilDV . This platform is terrible.
"You have reached the limit for number of private messages that you can send for now. Please try again later."
I replied to the email I received with the details you required.