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I am able to log into my account settings but not the post office with the same login. The login page for post office just refreshes the login page without any error messages
Hi @jnguyen
Have you tried a different browser to try and login to the Post office?
Could you also try to change the password of your account?
Let us know how it goes.
BasilDV
Hi @jennyken
We'd like to check on this further.
Kindly send us a private message with your account details.
Also, have you tried the steps above?
BasilDV
I'm having the same problem, it's a TPG problem that they haven't acknowlege exist at the moment. I've tried on two different PC's and using different browsers.
@BasilDV . Same thing on my Android phone with Chrome.
Might be problem with Post Office web server connection to security server.
You can try as well.
Hi guys!
There's an unplanned outage that caused the issue.
Check it here: https://support.tpg.com.au/servicestatus/Information?category_code=30&timeframe=now&affected=Email
Some customers unable to access email
Service Affected
Outage Started
Sunday 19 March 2023, 12:55 PM
Estimated Restoration
2023-03-19 19:00:00
Severity
Critical
Source
TPG
Due to an unplanned outage, some customers nationwide may experience issues accessing their emails. TPG apologises for any inconvenience caused
BasilDV