The internet is always disconnected

[usernamejoy]

My network is always dropped every few minutes. But i see the ADSL light on the router is on or flashing. How to solve this problem?

[BasilDV]

Hi @usernamejoy 

Welcome to TPG Community!

We were able to locate your account using your community details and it appears that the service is now stable.

We've tested the copper network and was not able to detect any fault.

Please observe your connection and get back to us once the issue persists.

Regards,

BasilDV