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Unable to send emails error Message rejected as it appears to be spam

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Hi @garycawte, we are sorry to know that you are having issues with the service and we apologise for the inconvenience this has caused you. 


We recommend having a read of these community articles, which may help with your concern:


If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.


To send a PM, please refer to this link: How do I private message (PM) in the community

Level 2


Hope you have been well.

May i ask a question please.

When i send an emaill the recipent advises me that the email has to be retrieved from the junk folder. Can you please advise what i can do to resolve this.

* Using Thunberbird 91.2.0 32 Bit

Thank you.