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Updating modem firmware

ndirving
Level 2

Hi Moderators,

I want to send a private message to ask for a firmware update, but I cannot find a message buttom when I click on the name of a moderator. Am I doing something wrong? Is there another way to send a private message? Thanks.

2 REPLIES 2
david64
Level 15

@ndirving . Just post the details of your router here. 

Model and firmware version. A moderator will advise.

If you sign in, you should see send message button when you click on moderator name.

Ahra_G
Moderator

Hi @ndirving

 

It is most likely you are not signed in hence you are not seeing the 'send a message' button. 

 

Nonetheless, I have PMd you. 

 

I'll wait for your response. 

 

 

Thanks! 

Ahra_G