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We no longer provide an indication of upload speeds as part of the product specifications, however, I can advise you that the TPG plan NBN12 speed tier is configured with 1Mbps upload and the NBN50 speed tier is configured with 20Mbps upload.
I have just started a 50Mbps NBN plan with TPG. The download is around 40Mbps, so reasonable. But the upload is only 0.8 Mbps. I've turned off other devices in the home. What is my next step to resolve this?
The actual speeds for the service may be slower and vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by TPG.
Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.
We'd recommend having a read of this community article, which may help you check if the speed you're getting at the moment is within acceptable range.
This also includes troubleshooting on how the speed can be improved.
If you are connecting all your devices via Wi-Fi, this article may help as well : Easy Steps to Improve Wi-Fi Connection In Your Home
Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/ and we'd be glad to assist you.
The biggest issue right now is that there is simply not enough bandwidth in some areas for the required upload demand. So i doubt the issue is your equipment or the devices connected. There is an obvious issue with upload capacity right across areas of the network.
Some locations in sydney are managing no more than less than 5Mbs (upload) across all plan types on various providers. The providers must fix this issue urgently by working with NBN to address this congenstion which is only affecting upload speeds and only affecting users during working times from about 8.30am until 7.30pm.
Awesome thank you!
I'm currently a TPG ADSL2+ customer and NBN is coming to my area on 15th of May. When I move over to a TPG NBN100 plan, will my home number move/port across with the service?
Thanks in advance
If your current Phone number is with another provider, then you need to advise our team that you'll port it while processing your NBN order.
If your phone provider is TPG, then it will be ported to your new NBN service automatically.