Some time yesterday (18-may) I can no longer access my tpg website, the users.tpg.com.ua/username one, via control panel it times out, and trying to load the url on a web browser also times out. On the status page there is nothing showing to say it is down or whatever.
Can you please PM us your best contact time and number for updates?
Mine's not a critical case; just passing on more info so it gets resolved. I've subscribed to this thread, so I'll work from the updates here.
users.tpg.com.au/skozzy will not load, it says the site can not be reached, and if I am in the control panel where we manage our user files it wont even open any of the tools.
cyberstore.tpg.com.au doesnt resolve.
Also the server status page shows web hosting a no reported issues, although there is
I can also verify that the users.tpg.com.au server has not been operating since 18 May.
After a lengthy phone call I was asked to send detailed email to email@example.com
No reply - so sent a follow-up second email. Again no reply!
Tried sending to firstname.lastname@example.org and at least received a reply this time.
So far poor response from TPG.