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WAN Connection: Fail to connect with some issues

sonic
Level 2

Dear Sir

I have experienced some internet data transfer issues. (Connection type TPG FTTB)
Internet data transfer is interrupted at times.
I restarted my modem/router, but the issue continues.


I found the following message in the modem/router log. (Modem/router: Asus DSL-AC68U)
Dec 25 18:03:46 WAN Connection: Fail to connect with some issues.
Dec 25 18:03:52 WAN Connection: WAN was restored.
Dec 25 18:05:27 WAN Connection: Fail to connect with some issues.
Dec 25 18:06:13 WAN Connection: WAN was restored.
Dec 25 18:07:40 WAN Connection: Fail to connect with some issues.
Dec 25 18:07:54 WAN Connection: WAN was restored.
Dec 25 21:53:10 WAN Connection: Fail to connect with some issues.
Dec 25 21:53:39 WAN Connection: WAN was restored.

 

How do I do next?

Could you check TPG network facility?

Thank you.