WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)

[Riezl]

Your connection shows up and stable here on our end and we'd like to arrange one of our senior technical specialists to contact you for assistance. Please send us a private message with your best contact number and most convenient time to receive a call.

[binconsulting]

HI there

How do I sent a private message? 

[Riezl]

You can refer to this link: How do I private message (PM) in the community

[Riezl]

@binconsulting thanks for providing the details via PM. Kindly await a call from one of our senior technical specialists within 24 hours. Thank you.

[Richard987]

hi, I am having the same issue. does anyone know the solution?

thanks

[Anonymous]

Hi @Richard987

We ran an initial test to the service it shows connected for 2d 8h 22m, please confirm if the issue still persisits and what devices are affected.

Regards,

hi, I am having the same issue. does anyone know the solution?

thanks

[adz2409]

Im also having the same issue:

WAN connection INTERNET_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)

connection drops out about every 20 mins and has only just started doing this constantly from last night.

Please respond ASAP Thanks

[binconsulting]

On further investigation by TPG regarding my issue at the time, TPG found that there was an outage by the NBN co at the same times that this issue was occuring

[BasilDV]

Hi @adz2409

We've responded to your post here.

We'll be waiting for your account details to assist you accordingly.

BasilDV