When can I get the modem?

[cindytony01]

Hi , I checked the status of the modem hold on 21/11/2022 for transition until now and no more update. When does the modem deliver to my home? I applied the modem on 17/11/2022. Please let me know the updated status.

[Ahra_G]

Hi @cindytony01, 

Is this for a new service or a replacement? You may check the status of the modem here: How To Check TPG Modem Delivery Status

Let us also have your Customer ID or username via PM so we can check it for you. 

Thanks! 

Ahra_G