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email only but no access to post office or account

debm16
Level 2

Hi,

I have an email only account and cannot access the login page for the tpg main page, post office or the account. I keep getting messages from tpg saying my credit card details cannot be updated and my account has been cancelled. I can download emails onto my laptop and have done so tonight when I changed my password. Please advise on how to access tpg . I get the following error message when I try to access the tpg webpage, post office or account.

 

The requested URL was rejected. Please consult with your administrator.

Your support ID is 34a54500-8203-48c9-8a3e-d786dbc0c97e

Error 403 - Forbidden

F5 site: sy5-syd

4 REPLIES 4
Ahra_G
Moderator

Hi @debm16

 

We'd be glad to sort this out. Let us have the email address via private message. 

 

Thanks! 

Ahra_G

debm16
Level 2

I reported it by phone.

BasilDV
Moderator

Hi @debm16 

 

Are you still not able to access your account via post office?

 

If yes, kindly send us a private message with your account details for further assistance.

 

BasilDV

dordle12
Level 2

Redactle is a game where you have to guess the words that are hidden in a Wikipedia page. Only prepositions, articles, and commas are given. The last thing you need to do is figure out what it's about.