wifi but not internet

[Salimammz]

Power went out, wifi connected back to modem yet have no internet, have already reset the modem through outlets and pressing reset with a pin so am confused why not working, no outages in area also

[BasilDV]

Hi @Salimammz

Are you still not getting any internet service?

We'd like to have a better understanding of the situation and see what we can do to restore the service.

Kindly send us a PM with your account details.

BaislDV