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After installing new router phone line doesn't work

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Mittyhuggett
Level 2
I installed a new modem from tpg (tp-link archer 1600) and the phone line doesn't work. I made sure all the cables were all put in correctly. The phone 1 led is still blank on the modem.
Please help.
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Accepted Solutions
Mittyhuggett
Level 2
All good now. Thanks guys

View solution in original post

3 REPLIES 3
BasilDV
Moderator

Hi @Mittyhuggett 

 

We checked the account and it shows that the current status of your phone service is 'not registered'.

We'll check this with our Tech team and provide you with the updates once available.

 

BasilDV

BasilDV
Moderator

Hi @Mittyhuggett 

 

This has been resolved by our Tech team.

 

Kindly reboot the modem/router then check the service.

 

Let us know if you need further assistance.

 

BasilDV

Mittyhuggett
Level 2
All good now. Thanks guys

View solution in original post