Calling overseas

Level 1b

We are having issues calling overseas. I have tried calling two countries and can’t get through. When I make phone call to overseas I have repeating voice from other side and no one can hear me on the other end. Our service was only changed over to TPG a few days ago. Please help. 


Hi @Jovkom


Welcome to the Community! 

Which country are you trying to get in touch with? 

You may try using this format when doing international call: 0011 + Country Code + Area Code + phone number

The links below will also provide you with helpful information such as call rates as well as country codes. 

Should you still have difficulties in making international calls, let us know of your best call back number as well as your most convenient time to receive a call so we can organise a contact to be made from our Technical Team for assistance.