I have been trying to get my nbn connected/installed with no luck, I have had technicians out, I have had nbn engineers out yesterday and still no luck. I have made multiple phone calls trying to get the internet connected, as my childern need the internet for school homework and university work. My billing period has started from 17/5/19 but still no service. I was told yesterday another 24 to 48 hours to see if the connection worked.... this is rediculous! I am expecting to be compensated for these delays..... Not happy!
First contact with TPG was Feb 2019 - waiting for nbn to recognise my address. Then TPG connected my service to the house behind me (who is also my land lord) which cancelled his Optus internet service. Now it seems he has his service back but I still cannot get it connected. If this is not sorted by weeks end I will be contacting the communication ombudsman.
