Completing voice service setup

[thorny]

I am switching my NBN account from Telstra. Internet is great but no voice service as yet. I logged a fault through the app and within a couple of days the app told me the fault was fixed. But still no voice service. Where do I go now for resolution of this?

[Ahra_G]

Hi @thorny, 

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

Ahra_G