Home phone not working

[adnanhitam]

Hello, our home phone has no dial tone to ring someone and it doesn’t get connected when using mobile to call home phone but internet is working just fine. Please help, thank you

[BasilDV]

Hi @adnanhitam

Thanks for raising this to our attention.

We've checked the account and learned that you've been in touch with our Tech team.

The case has been raised to our Engineers for further investigation and updates will be provided within 24 to 48 hours.

We apologise for the inconvenience.

BasilDV