My fhome phone service is VOIP through the NBN (HFC). How do I report a service fault to TPG? Instead of dial tone there is a high pitched screeching sound. When dialling my home phone number from outside there is no ringing sound - only silence - before being disconnected. Thank you.
We recommend having a read of these community articles, which may help with your concern:
Otherwise, please send me a PM with your TPG username or customer ID to assist you further.