Internet & Home phone

[pashangbharucha]

My Home phone 03 8203 9883 is perpetually disconnected (no indication on modem and cannot make or receive calls). Also, the internet service drops off frequently. This has been my experience efer since my service was connected on March 16, 2021. What is the problem?

[Ahra_G]

Hi @pashangbharucha, 

If you are having issues with the home phone service, we recommend having a read on these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the issue persists, please send us a private message with your best call back time & number so we can have our Technical Team to contact and assist you. 

Regards,

Ahra_G