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Landline change of phone number

arty71
Level 2

Hi TPG,

 

Just wondering what is the process of changing the phone landline number.

Is it a straight forward to do? 

I have it as a private number but I still get telemarketing people annoying me.

 

Regards,

arty

 

3 REPLIES 3
Ahra_G
Moderator

Hi @arty71

 

Changing or requesting of a new homephone number can be done via your TPG online account (My Account). Lead time for Phone number change is 1 - 3 working days.

 

If you require further assistance, let us know of your most convenient time to receive a call in order for us to assist you further. 

 

Regards,

Ahra_G

arty71
Level 2

Thanks Ahra,

Went into "My Account" but hard to find which tab it woulb be under.... can you give a hint?

 

Regards,

arty

BasilDV
Moderator

Hi @arty71

 

Once you logged in to your account.

Look for the option ' TPG Home Phone Services '.

 

Once you viewed the said page, you'll be able to see the option to 'Change Home Phone number'.

 

BasilDV