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NBN Home phone not working

6727296
Level 3

Home phone has no dial tone. Just dead silence.

Does not ring when called via mobile.

Tried Phone 2 - no different.

Tried another handset - no different.

Green light for Phone 1 on modem is on.

Could someone please investigate?

Thank you.

2 REPLIES 2
BasilDV
Moderator

Hi @6727296

 

We'd like to check on what happened with your service.

Kindly send me a PM with your TPG account details.

 

BasilDV

6727296
Level 3

Thanks BasilDV.

PM has been sent.