NBN Home phone not working

[6727296]

Home phone has no dial tone. Just dead silence.

Does not ring when called via mobile.

Tried Phone 2 - no different.

Tried another handset - no different.

Green light for Phone 1 on modem is on.

Could someone please investigate?

Thank you.

[BasilDV]

Hi @6727296

We'd like to check on what happened with your service.

Kindly send me a PM with your TPG account details.

BasilDV

[6727296]

Thanks BasilDV.

PM has been sent.