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NBN Landline not working

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Perth360
Level 2

Cannot amake or receive calls.

When making calls, a loud "shrill" sound is all that is heard.

Called my landline using a mobile and got the message........"Your call can not be connected at this time...OCA0188".

No reported outage on TPG status page!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Perth360
Level 2

Got it working again by resetting the NBN modem.

Will see how long it works.

View solution in original post

2 REPLIES 2
Perth360
Level 2

Got it working again by resetting the NBN modem.

Will see how long it works.

View solution in original post

Riezl
Moderator

Hi @Perth360 , we recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community