It is far from good enough that I have to ring customer service TPG 2 to 3 times before TPG finely get around to changing my landline/home phone number to a NEW one.
I rang on Friday the 15th of February 2019 to request a NEW landline/homephone phone number and the customer represenative from TPG assured me at the end of the phone call with him it was all set up and READY TO GO and that I would have my NEW landline/home phone number connected by Tuesday morning the 19th of February 2019.
Tuesday morning 19th of February 2019 came around and I still had NO NEW PHONE NUMBER connected in place of my old phone number/landline number which I also still have through TPG!
So I rang the TPG customer service AGAIN to find out what in the stuff had happened to my NEW phone number for my landline/home phone to be told YET ANOTHER DIFFERENT STORY from the female TPG customer service representitve who answered my call. I was told I would have to wait ANOTHER BLQQDY 48 HOURS TO HAVE MY NEW LANDLINE/HOME PHONE NUMBER CONNECTED in place of the OLD PHONE NUMBER I also still have with TPG! THIS IS FAR FROM GOOD ENOUGH AND A BLQQDY DISGRACE OF TPG TO TREAT ANY CUSTOMER OF THEIRS LIKE THIS that had already WAITED MORE THEN 48 HOURS for a new phone number to be connected by TPG. 
This is NOT THE FIRST TIME I have had this problem with the TPG customer represenatives who fail to do their job PROPERLY THE FIRST TIME I RING IN and I am sure other customers are having the same problem.
Hence I should NOT have to wait ANOTHER 48 HOURS on top of the 48 hours I had already waited for
in order for TPG to get their act together in order to change my phone number to a NEW one simply because the FIRST TPG customer representative did NOT do HIS job properly in the first place and whats the bet I will have to call the TPG customer representative service to chase up/complain YET AGAIN AFTER having waited a further 48 HOURS from NOW and still not having my request for a NEW landline/home phone number completed AND GETTING YET AGAIN A COMPLETE AND NEW STORY when I have just been told for a SECOND TIME by a TPG customer representative that I would have my NEW landline/home phone number installed in place of my old TPG homeline/landline phone number in 48 HOURS FROM NOW the 19th of February 2019!
I am HIGHLY thinking of changing from TPG to YET ANOTHER INTERNET AND TELEPHONE PROVIDER WHO OFFER A FAR BETTER SERVICE THAN YOURS!
TPG were once out standing but have NOW by far gone down hill compared to what they use to be.
This is sad to witness. Sorry guys but enough is enough!
Thank you.
Cheers.
