No TPG landline

[bec888]

Home landline has been down for 6 days. Daily emails to Helpdesk @ tpg   get  an automated respose, while emails to techops @ tpg are ignored. TPG NBN connection is working OK. Turning everything off and on didn't help.  Any suggestions. pleaae?

[Ahra_G]

Hi @bec888,

We have created an article for issues associated with Homephone: Troubleshooting No Dial Tone - TPG Home Phone/Voice Service 

For further help, kindly PM us with your TPG username/Customer ID so we can have our Tech team to perform troubleshooting along with you. 

Thanks! 

Ahra_G

Home landline has been down for 6 days. Daily emails to Helpdesk @ tpg   get  an automated respose, while emails to techops @ tpg are ignored. TPG NBN connection is working OK. Turning everything off and on didn't help.  Any suggestions. pleaae?