Scam caller legislation

[T62k]

The government recently introduced legislation stating that telcos have to take action on scam callers.

What is TPG doing in this regard, and how do you help people receiving repeated scam calls from ever-changing numbers, originating in India?

[Ahra_G]

Hi @T62k,

In today’s technology, scammer can easily do their job by simply spoofing someone's phone number and disguising the number they are calling from by changing the caller ID.

Here's a Community article that you can check out:

How to Handle Scam Calls/ Emails 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Regards,

Ahra_G

[T62k]

Thank you, but that did not answer the questions in my last paragraph. FAQS are inadequate for that purpose.