TPG App

[SB2020]

The TPG app is crashing on the sign in page. Wanting to send a code.

[BasilDV]

Hi @SB2020 

Was it working fine before or it is the first time you are using the TPG App?

You may try to uninstall and reinstall the App, then try again.

Let us know how it goes.

BasilDV

[SB2020]

I have reinstalled a couple of times

i assume it is the "new app" 

it wants to send a code to my phone but freezes on the "send code" screen and crashes

cant login at all

[SB2020]

Same on iPhone and iPad 

[BasilDV]

Thank you for the information, @SB2020 

We'll raise this with our Developers and provide updates once available.

BasilDV

[BasilDV]

Hi @SB2020 

There's an on-going update for the TPG App, it will be available once done.

In the meantime, please check your account details via TPG My account or contact us if you need further assistance.

BasilDV