Unable to make outgoing VOIP calls

[rvenchiarutti]

Hi - I've just set up my landline to my NBN and I can receieve calls to the landline, but am unable to make outgoing calls. Could I please have assistance with this?

Thank you.

Rebecca

[Ahra_G]

Hi @rvenchiarutti 

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the issue persists, let us have your Customer ID or username via private message so we can assist you further. 

Regards,

Ahra_G