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can't receive a call after change to TPG VX220-G2V

taochan8
Level 2

Hi TPG,

 

  I can't receive any call from the landline since TPG changed our modem to CX220-G2V, we can call someone but can't receve a any call. By the way, Internet is working fine. Please help

 

William

2 REPLIES 2
Ahra_G
Moderator

Hi @taochan8,

 

Let's have a look at the status of the homephone. Please send us a private message and we'll bring up your account. 

 

-Ahra_G

taochan8
Level 2

just PM now