home phone

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pfiddock
Level 2

I have a home phone plus nbn bundle. The internet works but the home phone stopped working. There’s a dial tone but I cannot make or receive calls. Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
Riezl
Moderator

Hi @pfiddock , we recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

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1 REPLY 1
Riezl
Moderator

Hi @pfiddock , we recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

View solution in original post