Hi @4869897,
I've found your account and have seen that the issue is now being investigated by our Engineering Team. Please ensure to keep your modem connected and turned on for remote testing purposes.
Updates will continuously be provided via phone call or SMS.
Fee free to let us know should you require further assistance.
Thanks!
Ahra_G
Hi. At present times of international pandemy it is VITAL that we ALL RECEIVE NEWS THROUGH INTERNATIONAL CALLS FROM FAMILY AND FRIENDS OVERSEAS. My relatives in MAURITIUS cannot reach me on my home phone and it is s sad.Can you please check URGENTLY where is the problem. is it in the settings of my account or elsewhere ? Please this is URGENT AND VITAL.THANKS
