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phone line no working service

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fernando
Level 2

please my internet conection was off por few days, then comeback, but tue phone line in not workink service, con you check what is going on thanks

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @fernando 

 

Welcome to the Community!

 

We've edited your post which contains your phone number. Please avoid posting any information on a public thread as it may compromise your account security.

 

We understand that you've been in touch with our Tech team and the case was escalated to our Engineers for further investigation. Updates will be given within 24 to 48 hours as soon as it becomes available.

 

BasilDV

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1 REPLY 1
BasilDV
Moderator

Hi @fernando 

 

Welcome to the Community!

 

We've edited your post which contains your phone number. Please avoid posting any information on a public thread as it may compromise your account security.

 

We understand that you've been in touch with our Tech team and the case was escalated to our Engineers for further investigation. Updates will be given within 24 to 48 hours as soon as it becomes available.

 

BasilDV