4g red light

[anushka87]

Home wifi - 4g light staying on red.
Moved modem around and no change.
It was fine 3 days ago, now all of a sudden it's not working.
Been calling technical support for the passed 3 days and they have been terrible in helping and finding a solution

[BasilDV]

Hi @anushka87

Welcome to the Community!

We'd like to look into your account and run some tests to find out what happened with your service.

Please shoot me a PM with your TPG username or customer ID number.

BasilDV