Archer VX220-G2v Firmware Update

[Ahra_G]

Hi @LogezP, 

Send in your TPG customer ID or username via PM. We'd be happy to check if your modem has the latest firmware. 

Thanks! 

Ahra_G

[robertchristie9]

Hi this is my current software and hardware version

Firmware Version:2.0.0 0.9 v603c.0 Build 220517 Rel.49186n
Hardware Version:VX220-G2v v2.0 00000000

Yes have done a factory reset. Restarting the router fixes the problem but I assume this is because it is re-distributing IP addresses

[Ahra_G]

Hi @robertchristie9, 

Let's see if we can push a new firmware on your modem. Any chance you can PM us with your customer ID/username? 

Thanks! 

Ahra_G

[BasilDV]

Hi @robertchristie9

We've been advised that your device is currently running with the latest firmware available.

If you are still experiencing issues with your device, we may need the help of our Tech team to perform real time testing.

Kindly send us a private message with your preferred time to receive a call.

BasilDV