Firmware upgrade for Archer VR1600v v1

[jagjyothans]

Hello Team,

I am getting low speeds in a two bedroom house on 5Hz and 2.4Hz.

I use an FTTB connection and the expected speeds are around 90 Mbps.

I did reset the router to match exactly as my friend's living in the same building one floor below ours. 

The only thing different was the firmware. We both are using the FTTB connection for TPG.

My Firware version is :

Firmware Version: 1.1.0 0.9.1 v5006.0 Build 171116 Rel.53499n

Hardware Version: Archer VR1600v v1 00000000

and my friends's is :

Firmware Version:  1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n Hardware Version:           Archer VR1600v v1 00000000

Let me know from where I can download the latest firmware. Or if anything else is missing to increase speed.

Regards,

Jagjyot

[David_M · Accepted solution]

Hi @jagjyothans 

I have asked our hardware teams to have the latest firmware pushed to your modem.

Give it 24-48hrs and then do a restart on your modem.

Current firmwares.

Hardware version: Archer VR1600v v1.0
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

Hardware version: Archer VR1600v v1.1 + v2.0
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

[jagjyothans]

Thanks David.

I do see the latest firmware now.

Firmware Version:1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n 

[jagjyothans]

Hello David,

Post Firmware upgrade I see that 5Ghz connection is dropping continuosly.

One other thing that I noticed was, the Hardware version for me is Archer VR1600v v1.0 but I got the firmware version for Archer VR1600v v1.1 

Could you please update the firmware version to :

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

Currently it is :

TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

Reference from previous thread:

Current firmwares.

Hardware version: Archer VR1600v v1.0
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n



Hardware version: Archer VR1600v v1.1 + v2.0
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

Regards,

Jagjyot

[Riezl]

Hi @jagjyothans , your modem already has the latest firmware. If you are having issues with the Wi-Fi, we'll arrange one of our senior technical specialists to contact your for assistance.

Please send us a private message with your best contact number and most convenient time to receive a call tomorrow.

To send a PM, please refer to this link: How do I private message (PM) in the community

[jagjyothans]

Thanks Riezl.

I will send a private message.

[benz]

Can I please also request a firmware update for my modem

[BasilDV]

Hi @benz

Welcome to the Community!

We'd like to check if your modem already has the latest firmware.

Please send me a PM with your TPG username or customer ID number along with the firmware version of your modem.

How do I private message (PM) in the community?

BasilDV

[jiggyricho]

I am currently using firmware 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n

Can I please get a download for the latest Firmware, thankyou.

[BasilDV]

Hi @jiggyricho

Welcome to the Community!

Please send me a PM with your TPG username or customer ID number for us to forward your request.

How do I private message (PM) in the community

BasilDV