Flashing lights

Jmattar87
Level 2
My Arris CM8200 modem has the power light on and download light flashing. Then the whole thing turns off, reboots, downstream upstream and online lights all flash green for a while then download starts flashing again. HELP?!
1 REPLY 1
BasilDV
Moderator

Hi @Jmattar87

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case has been raised to our Engineering team, but the ticket was closed since the troubleshooting that was performed by our Tech team might have resolved the issue.

 

The connection looks stable compared before. Keep on monitoring your service and let us know if you need further assistance.

 

BasilDV