Google Nest Wifi doesn't get an IP address from the TP-link router

[dauphins]

When I setup my Google Nest Wifi, it doesn't get an IP address from the router (see diagnostic log below)

I have hybrid fibre coaxial (HFC) = Arris CM8200B modem + TP-linkArcher 1600v router

Notes:

1- Google Nest Wifi doesn't handle PPPoE VLAN so it can't replace the TP-Link router. It needs to be Arrris modem -> TP-Link router -> Google Nest router.

2 - There are numerous other devices on the network which all get IP automatically through DHCP

I have already read the following articles:

How to turn on bridge mode on the TP Link 1600v

How to setup TP-LINK archer VR1600V in bridged mode

How to use a Google Nest with TPG NBN

Google WiFi

Connecting Google Nest

TPG HFC Modem and Google NEST (not Wifi)

From the Google Nest router: ipAddress = false

setupNetwork
psk	"3T2J9UCR"
ssid	"setup7579.ybd"
setupState	"NO_SETUP"
software
blockingUpdate	0
softwareVersion	"13099.118.19"
updateChannel	"stable-channel"
updateNewVersion	"0.0.0.0"
updateProgress	0
updateRequired	false
updateStatus	"idle"
system
countryCode	"au"
groupRole	"none"
hardwareId	"MISTRAL D2D-A2A-A3R-I9I"
lan0Link	true
modelId	"MISTRAL"
uptime	4582
vorlonInfo
migrationMode	"weave_all"
wan
captivePortal	false
ethernetLink	true
invalidCredentials	false
ipAddress	false
online	false
pppoeDetected	false
vlanScanAttemptCount	12
vlanScanComplete	false

[BasilDV]

Hi @dauphins 

Welcome to the Community!

Some of our customers were able to use the same setup, which means that it should work with yours as well. Have you tried these steps?

Please try the follow my recomendation below.

Make sure Google Wifi is offline. Do not connect the Google Wifi to either TP-Link VR1600v or Arris

• Connect any of your device to the google wifi network
• Open Google App
• Tap the tab, then Network & general.
• In the ‘Network’ section, tap Advanced settings > WAN.
• Select DHCP
• Save

If yes, check your physical connection. Make sure that from the WAN port for the Google Nest it is connected to the LAN port of the TP-Link.

You may factory reset the Google Nest to start fresh.

BasilDV